← Back to DatabaseHow to Fix ERR_CERT_AUTHORITY_INVALID
Topic: Google Chrome Connection Errors | Status: Updated
What is this error?
The "ERR_CERT_AUTHORITY_INVALID" error in Google Chrome indicates that the SSL certificate of the website you are trying to access is not trusted by your browser. This usually happens when the certificate is self-signed or issued by a Certificate Authority (CA) that is not recognized.
How to Fix It
If you encounter the "ERR_CERT_AUTHORITY_INVALID" error, follow these steps to resolve the issue:
- Check the URL: Ensure that the URL you entered is correct and does not contain any typing errors.
- Reload the Page: Sometimes, the error may be temporary. Refreshing the page might resolve the issue.
- Try a Different Browser: Open the same website in another browser (e.g., Firefox or Edge) to see if the problem persists. If it works, the issue is likely with Chrome.
- Clear Browser Cache: Go to Chrome settings > Privacy and security > Clear browsing data, then select cache and cookies and press "Clear data."
- Check Date and Time Settings: Ensure your device's date and time are set correctly. Incorrect settings can lead to SSL errors.
- Disable Antivirus/Firewall Temporarily: Your security software might be interfering with the SSL certificate validation. Temporarily disable it and check if the error resolves.
- Update Chrome: Ensure you are using the latest version of Chrome. Go to settings > About Chrome to check for updates.
- Contact the Website Administrator: If the issue persists, the website’s SSL certificate may need to be updated or renewed.
Disclaimer: This is an educational guide. We are not responsible for data loss. Always backup your system.
