← Back to DatabaseHow to Fix ERR_CERTIFICATE_PINS_REQUIRED
Topic: Google Chrome Connection Errors | Status: Updated
What is this error?
The "ERR_CERTIFICATE_PINS_REQUIRED" error in Google Chrome indicates that the website you are trying to access has enforced strict certificate pinning, but the browser cannot validate the certificate pin. This may occur when the site's SSL certificate is expired, misconfigured, or if the browser has cached an old certificate.
How to Fix It
- Refresh the Page: Sometimes, simply refreshing the page (press F5 or click the refresh icon) can resolve temporary connectivity issues.
- Clear Browser Cache: Go to Chrome Settings > Privacy and security > Clear browsing data. Select 'Cached images and files' and click 'Clear data' to remove outdated certificates.
- Check System Time and Date: Ensure your computer's date and time settings are accurate, as incorrect settings can lead to SSL validation errors.
- Disable Browser Extensions: Some extensions may interfere with SSL connections. Disable them temporarily by going to Chrome Settings > Extensions and toggle off any suspicious or unnecessary extensions.
- Update Chrome: Ensure you are using the latest version of Chrome. Go to Chrome Settings > About Chrome to check for updates and apply any available ones.
- Use Incognito Mode: Launch an Incognito window (Ctrl + Shift + N) to eliminate issues caused by cached data or extensions since they are disabled in this mode.
- Contact Website Administrator: If the issue persists, it may be a server-side problem. Reach out to the website’s support team to inform them of the error.
Disclaimer: This is an educational guide. We are not responsible for data loss. Always backup your system.
