← Back to DatabaseHow to Fix ERR_SSL_UNRECOGNIZED_NAME_ALERT
Topic: Google Chrome Connection Errors | Status: Updated
What is this error?
The "ERR_SSL_UNRECOGNIZED_NAME_ALERT" is an error message that appears in Google Chrome when the browser encounters an SSL certificate issue, specifically related to the Server Name Indication (SNI). This typically indicates a problem with the certificate not recognizing the domain being requested or misconfigured settings on the server.
How to Fix It
If you encounter the "ERR_SSL_UNRECOGNIZED_NAME_ALERT" error, follow these steps to troubleshoot and resolve the issue:
- Check URL: Ensure that you are inputting the correct URL in the address bar. A small typo can lead to SSL-related errors.
- Clear Browser Cache: Open Chrome settings, navigate to "Privacy and security," then "Clear browsing data." Select "All time" and check "Cached images and files" before clicking "Clear data."
- Check Date and Time Settings: Ensure your device's date and time are correct. Incorrect settings can lead to SSL certificate verification issues.
- Disable Browser Extensions: Some extensions may interfere with SSL connections. Disable them temporarily and check if the error persists.
- Try Incognito Mode: Open a new incognito window (Ctrl+Shift+N) and attempt to access the site. This mode runs without extensions, potentially bypassing the issue.
- Check Your Network: Restart your router or try connecting to a different network to rule out issues related to your connectivity.
- Contact Website Administrator: If the error is site-wide and not just on your end, consider reaching out to the site administrator so they can investigate SSL configuration on their server.
Disclaimer: This is an educational guide. We are not responsible for data loss. Always backup your system.
