← Back to DatabaseHow to Fix Error 0x80C90017
Topic: Xbox Series X Error Codes | Status: Updated
What is this error?
Error 0x80C90017 on the Xbox Series X typically indicates a problem with your account's access to certain content or features, often related to network connectivity or account permissions. This error can occur when attempting to download content, access games, or play online multiplayer modes.
How to Fix It
If you encounter Error 0x80C90017, follow these troubleshooting steps to resolve the issue:
- Check Xbox Live Status: Visit the Xbox Live Service Status page on a web browser to ensure that there are no outages affecting the service.
- Restart Your Console: Power off your Xbox Series X completely. Wait for a few moments, then turn it back on. This can resolve temporary glitches.
- Test Your Network Connection: Go to Settings > Network > Network settings, and select Test network connection. Follow the prompts to ensure the connection is stable.
- Check Your Account Status: Sign into your Microsoft account through the Xbox website. Ensure there are no restrictions or issues that might prevent access to the content.
- Clear Persistent Data: Go to Settings > System > Storage > Clear local saved games. This will not delete your games but will reset saved game data on your console.
- Re-sign Your Profile: Remove your account from the console and then add it back again. To do this, go to Settings > Account > Remove accounts.
- Contact Xbox Support: If the error persists, it may be necessary to contact Xbox Support for further assistance regarding your account and the specific error code.
Disclaimer: This is an educational guide. We are not responsible for data loss. Always backup your system.
