← Back to DatabaseHow to Fix Error 10039
Topic: Apex Legends Connection Errors | Status: Updated
What is this error?
Error 10039 in Apex Legends typically indicates a connection issue that prevents players from connecting to the game’s servers. This problem can arise from various factors, including network configuration, firewall settings, or server maintenance.
How to Fix It
If you're encountering Error 10039, follow these steps to troubleshoot and resolve the issue:
- Check Server Status: Visit the official Apex Legends Twitter account or EA's status page to verify if there are any ongoing server outages or maintenance.
- Restart Your Router: Power down your router, wait for about 30 seconds, and then turn it back on. This can resolve temporary connectivity issues.
- Check Firewall Settings: Access your firewall settings and ensure that Apex Legends is allowed through. If necessary, create exceptions for the game in your firewall and antivirus software.
- Switch to a Wired Connection: If you are using Wi-Fi, consider switching to a wired Ethernet connection to improve stability and speed.
- Flush DNS Cache: On your PC, open Command Prompt and type `ipconfig /flushdns` to clear the DNS cache, then restart your computer.
- Change DNS Settings: Consider using a public DNS such as Google DNS (8.8.8.8 or 8.8.4.4) by adjusting your network settings accordingly.
- Reset Network Settings: If you are still experiencing issues, you may need to reset your network settings. Go to your device's network settings and choose the option to reset.
- Contact Support: If all else fails, consider reaching out to EA Support for further assistance. Provide them with detailed information about your issue.
Disclaimer: This is an educational guide. We are not responsible for data loss. Always backup your system.