← Back to DatabaseHow to Fix Error 1060
Topic: Amazon Prime Video Error Codes | Status: Updated
What is this error?
Error 1060 on Amazon Prime Video typically indicates a problem with the account or subscription status. This error can arise when there is a discrepancy with your payment method or when your subscription has expired.
How to Fix It
- Check Your Subscription Status: Log in to your Amazon Prime account and navigate to the "Your Account" section. Verify that your Prime Video subscription is active.
- Review Payment Information: Ensure your payment details are up-to-date. Go to "Your Account," select "Your Payments," and check if your credit or debit card information is valid.
- Update Payment Method: If your existing payment method has expired, click on "Add a card" or edit your current payment information to reorder the billing cycle correctly.
- Contact Amazon Support: If you're still encountering Error 1060 after confirming your subscription and payment details, reach out to Amazon Customer Support for assistance. They can provide specific information regarding your account status.
- Try Different Devices or Browsers: Occasionally, device-specific issues can cause this error. Try accessing Prime Video from a different device or web browser to see if the problem persists.
Disclaimer: This is an educational guide. We are not responsible for data loss. Always backup your system.
