← Back to DatabaseHow to Fix Error 20002
Topic: Apex Legends Connection Errors | Status: Updated
What is this error?
Error 20002 in Apex Legends is a connection error that typically indicates issues with server connectivity or network settings. Players experiencing this error may find themselves unable to connect to the game servers, hindering their gameplay experience.
How to Fix It
If you encounter Error 20002, follow the steps provided below to troubleshoot and resolve the issue effectively.
- Check Server Status: Visit the official Apex Legends server status page or their social media channels for any ongoing server outages or maintenance notifications.
- Restart Your Game: Close Apex Legends completely and relaunch it. This simple action can often resolve transient connection issues.
- Reboot Your Router: Unplug your modem/router, wait for about 30 seconds, then plug it back in. This refreshes your internet connection and can help resolve network-related issues.
- Check Internet Connection: Ensure your internet connection is stable. You can test this by running a speed test on your device to confirm proper bandwidth.
- Use a Wired Connection: If you are on Wi-Fi, consider switching to a wired Ethernet connection for a more stable and reliable connection.
- Adjust Firewall Settings: Ensure that your firewall or antivirus software is not blocking Apex Legends. Add the game to the exceptions list if necessary.
- Change DNS Settings: Switch your DNS to a public option, such as Google DNS (8.8.8.8 and 8.8.4.4), which can improve connection stability.
- Contact Support: If none of the above steps resolve the issue, reach out to EA Support for specialized assistance regarding your account or connection settings.
Disclaimer: This is an educational guide. We are not responsible for data loss. Always backup your system.
