← Back to DatabaseHow to Fix Error 2002-0012
Topic: Nintendo Switch Error Codes | Status: Updated
What is this error?
Error 2002-0012 on the Nintendo Switch typically indicates a problem with connecting to the Nintendo eShop or an issue with the console's internet settings. This error can prevent users from accessing online features and services.
How to Fix It
- Check your Internet Connection: Ensure that your Nintendo Switch is properly connected to the internet. Navigate to "System Settings" > "Internet" > "Test Connection" to confirm a stable connection.
- Restart your Nintendo Switch: Hold down the power button for about 3 seconds, select "Power Options," and then choose "Restart" to reboot your device.
- Check Nintendo's Server Status: Visit the Nintendo website or social media channels to confirm if there are any ongoing issues with the eShop or Nintendo services that may be causing the error.
- Change DNS Settings: Go to "System Settings" > "Internet" > "Internet Settings," select your network, and choose "Change Settings." Scroll down to "DNS Settings" and select "Manual." Use Google's DNS (8.8.8.8 and 8.8.4.4) for potential connectivity improvements.
- Update System Software: Check for any available updates for your Nintendo Switch by going to "System Settings" > "System" > "System Update." Make sure your console is running the latest version.
- Reset Network Settings: If the issue persists, consider resetting your network settings. Go to "System Settings" > "Internet" > "Internet Settings," select your network, and choose "Delete Settings" to reconfigure your network connection.
Disclaimer: This is an educational guide. We are not responsible for data loss. Always backup your system.
