← Back to DatabaseHow to Fix Error 2101-0355
Topic: Nintendo Switch Error Codes | Status: Updated
What is this error?
Error 2101-0355 on the Nintendo Switch typically indicates an issue related to connecting to the Nintendo eShop or online services. This error may occur due to network problems, server issues, or account-related complications.
How to Fix It
- Check Nintendo's Server Status: Visit the official Nintendo website to verify if there are any ongoing server maintenance or outages that could affect eShop access.
- Test Your Internet Connection: Go to the System Settings on your Nintendo Switch, navigate to Internet, and select "Test Connection" to ensure your device is connected to the internet.
- Restart Your Console: Power off your Nintendo Switch, wait for a few seconds, and then turn it back on to reset any temporary issues.
- Adjust DNS Settings: In System Settings, go to Internet > Internet Settings, select your network, scroll down to DNS Settings, and switch it to "Manual." Use Google's DNS by entering Primary DNS as 8.8.8.8 and Secondary DNS as 8.8.4.4, then save and reconnect.
- Examine Your Account: Ensure that your Nintendo account is in good standing and that there are no restrictions or issues with your payment methods if making purchases.
- Contact Nintendo Support: If the error persists after following the steps above, reach out to Nintendo Customer Support for further assistance and detailed troubleshooting specific to your console or account.
Disclaimer: This is an educational guide. We are not responsible for data loss. Always backup your system.
