← Back to DatabaseHow to Fix Error 2137-0404
Topic: Nintendo Switch Error Codes | Status: Updated
What is this error?
Error 2137-0404 on the Nintendo Switch typically indicates a problem with the console's connection to the Nintendo eShop or an issue with network stability. This error may occur during attempts to download games, updates, or other online content.
How to Fix It
- Check Your Internet Connection: Ensure your Nintendo Switch is connected to a stable Wi-Fi network. Navigate to System Settings > Internet > Test Connection to confirm connectivity.
- Restart Your Console: Power off your Nintendo Switch completely, wait for about 10 seconds, and then power it back on. This can resolve minor software glitches affecting the connection.
- Update Your System: Make sure your Nintendo Switch is running the latest system update. Go to System Settings > System > System Update to check for and install any updates.
- Modify DNS Settings: Sometimes changing the DNS settings can enhance connectivity. Go to System Settings > Internet > Internet Settings > your network, then select Change Settings > DNS Settings > Manual, and enter Google's DNS (8.8.8.8 for Primary, 8.8.4.4 for Secondary).
- Reset Your Router: Unplug your router from power for 10 seconds, then plug it back in. Wait for it to fully restart, and reconnect your Nintendo Switch to the network.
- Check Nintendo's Service Status: Occasionally, server issues on Nintendo's end can trigger this error. Visit the official Nintendo website to check if the eShop is undergoing maintenance or experiencing issues.
- Contact Nintendo Support: If the issue persists after trying the aforementioned steps, reach out to Nintendo Support for further assistance.
Disclaimer: This is an educational guide. We are not responsible for data loss. Always backup your system.
