← Back to DatabaseHow to Fix Error 2137-7701
Topic: Nintendo Switch Error Codes | Status: Updated
What is this error?
Error 2137-7701 on the Nintendo Switch is a network-related issue that typically occurs when the console is unable to connect to the internet. This error may stem from connectivity problems, server maintenance, or incorrect network settings.
How to Fix It
- Check Internet Connection: Ensure your internet connection is stable by testing it on other devices. If other devices cannot connect, the issue may lie with your internet service provider.
- Restart Router and Console: Power cycle your router and modem by unplugging them for about 30 seconds. Restart your Nintendo Switch by holding down the power button and selecting "Power Options," then "Restart."
- Check Nintendo Server Status: Visit the official Nintendo server status page to determine if there are any ongoing maintenance issues or outages affecting services.
- Adjust DNS Settings: Go to "System Settings" > "Internet" > "Internet Settings" and select your network. Scroll down to "DNS Settings" and switch to "Manual." Use the following DNS codes: Primary DNS: 8.8.8.8, Secondary DNS: 8.8.4.4.
- Forget and Reconnect to Wi-Fi: In "System Settings," navigate to "Internet" > "Internet Settings," select your network, and choose "Forget Network." After that, reconnect by entering your Wi-Fi password.
- Test Connection: Return to "Internet" settings and select "Test Connection" to verify that the Nintendo Switch can now connect to the internet. If the problem persists, consider consulting with your ISP or Nintendo Support.
Disclaimer: This is an educational guide. We are not responsible for data loss. Always backup your system.
