← Back to DatabaseHow to Fix Error 2813-0001
Topic: Nintendo Switch Error Codes | Status: Updated
What is this error?
Error 2813-0001 on the Nintendo Switch indicates a problem with accessing the Nintendo eShop or other online services. This often arises due to connectivity issues or server maintenance on Nintendo's end.
How to Fix It
- Check Nintendo's Service Status: Visit the official Nintendo website to verify if the eShop or other online services are undergoing maintenance or experiencing outages.
- Restart Your Nintendo Switch: Press and hold the power button for about three seconds, select "Power Options," and then choose "Restart." This can refresh the system and resolve temporary connectivity issues.
- Check Your Internet Connection: Go to "System Settings," select "Internet," and run a connection test. Ensure your Switch is connected to a stable Wi-Fi network.
- Forget and Reconnect to Your Wi-Fi Network: In "System Settings," navigate to "Internet," select "Internet Settings," then choose your Wi-Fi network and select "Forget." After that, reconnect by entering the password.
- Change DNS Settings: Go to "System Settings," select "Internet," then "Internet Settings," and choose your connection. Scroll down to “DNS Settings,” and select “Manual.” Input Google's DNS: Primary 8.8.8.8, Secondary 8.8.4.4.
- Update Your Nintendo Switch: Ensure your firmware is up-to-date by going to "System Settings," then "System," and selecting "System Update." Install any available updates and restart the console.
- Contact Nintendo Support: If the issue persists after all troubleshooting steps, reach out to Nintendo Support for further assistance and guidance.
Disclaimer: This is an educational guide. We are not responsible for data loss. Always backup your system.
