← Back to DatabaseHow to Fix Error 491
Topic: Android System Errors | Status: Updated
What is this error?
Error 491 is an issue encountered on Android devices primarily related to complications during the download or installation of applications from the Google Play Store. This error often stems from corrupted cache files or issues with the Google Play Services.
How to Fix It
- Clear Cache and Data of Google Play Store:
- Go to Settings.
- Select Apps & notifications.
- Tap on Google Play Store.
- Choose Storage & cache.
- Hit Clear Cache and then Clear Data.
- Clear Cache and Data of Google Play Services:
- Return to Apps & notifications.
- Find and select Google Play Services.
- Tap Storage & cache.
- Click on Clear Cache and then Clear Data.
- Restart Your Device:
- Press and hold the power button.
- Select Restart or Reboot from the menu.
- Check Internet Connection:
- Ensure your device is connected to a stable Wi-Fi or mobile data network.
- Update Google Play Services:
- Open the Google Play Store.
- Search for Google Play Services and install any available updates.
- Reset App Preferences:
- Go to Settings.
- Select Apps & notifications and tap on Advanced.
- Choose Reset app preferences.
Disclaimer: This is an educational guide. We are not responsible for data loss. Always backup your system.
