← Back to DatabaseHow to Fix Error WS-37368-7
Topic: PlayStation 5 Error Codes | Status: Updated
What is this error?
Error WS-37368-7 on PlayStation 5 typically indicates that the console is unable to connect to PlayStation Network (PSN) services due to an account ban or suspension. This error can also arise from server maintenance or connectivity issues.
How to Fix It
- Check PlayStation Network Status: Visit the official PlayStation Network status page to verify if there are any ongoing maintenance activities or service disruptions affecting the network.
- Verify Account Status: Log in to your PlayStation account via a web browser to check for any notifications regarding bans or suspensions. Review your email for any correspondence from PlayStation regarding your account.
- Restart Your Console: Power off your PS5 completely, disconnect it from the power source for a few minutes, then reconnect and power it back on. This can clear temporary connection issues.
- Reset Network Settings: Go to Settings > Network > Settings > Reset Network Settings. This action will reconfigure your network settings and may resolve connectivity issues.
- Contact PlayStation Support: If you've confirmed your account is not banned and network status is normal, reach out to PlayStation Support for assistance. Provide them with the error code and any relevant information.
Disclaimer: This is an educational guide. We are not responsible for data loss. Always backup your system.
