← Back to DatabaseHow to Fix Error 0xC000009c
Topic: Microsoft Edge Status_Access_Violation | Status: Updated
What is this error?
Error 0xC000009c, commonly associated with Status_Access_Violation, indicates that Microsoft Edge has attempted to access memory that it is not permitted to, potentially leading to crashes or unexpected behavior. This error may arise due to issues like corrupted files, problematic extensions, or system compatibility problems.
How to Fix It
- Restart Microsoft Edge: Close all Edge windows and relaunch the browser to see if the issue persists.
- Clear Browser Cache: Navigate to Settings > Privacy, search, and services > Clear browsing data. Select the time range and check "Cached images and files," then click "Clear now."
- Disable Extensions: Go to the menu > Extensions and disable all extensions. Restart Edge and re-enable them one by one until the error reoccurs.
- Reset Microsoft Edge Settings: Open Settings > Reset settings > Restore settings to their default values. Confirm your choice and relaunch Edge.
- Update Microsoft Edge: Check for updates by going to the menu > Help and feedback > About Microsoft Edge. The browser will automatically check for updates and install them if available.
- Check for Windows Updates: Go to Settings > Update & Security > Windows Update and select "Check for updates." Install any pending updates and restart your PC.
- Reinstall Microsoft Edge: If the issue persists, consider uninstalling and reinstalling Edge. Use the Settings app to remove it, then download the latest version from the official Microsoft website.
Disclaimer: This is an educational guide. We are not responsible for data loss. Always backup your system.
