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How to Fix Error 10004

Topic: Apex Legends Connection Errors | Status: Updated

What is this error?

Error 10004 in Apex Legends typically indicates a connection issue that prevents players from accessing online services. This could be due to various factors such as network settings, server problems, or account-related issues.

How to Fix It

  1. Check Apex Legends Server Status: Before diving into your own settings, verify if the Apex Legends servers are down or experiencing issues. You can check the official EA or Apex Legends Twitter feeds for real-time updates.
  2. Restart Your Game: Sometimes, a simple restart of the game can solve transient connectivity problems. Close the game completely and then launch it again to see if the error persists.
  3. Reboot Your Router: Unplug your router for about 10 seconds and then plug it back in. This can help refresh your connection and resolve any temporary network issues.
  4. Check Your Internet Connection: Ensure you have a stable internet connection. Run a speed test to confirm your connectivity and consider switching from Wi-Fi to a wired connection if possible.
  5. Adjust Firewall and Antivirus Settings: Ensure that your firewall and antivirus software are not blocking Apex Legends. Add exceptions for Origin, EA Desktop, or the game client to ensure they can access the internet freely.
  6. Update Network Drivers: Outdated or corrupt network drivers can cause connection issues. Go to your device manager and update your network drivers to the latest version.
  7. Reset Network Settings: If you're still having issues, you may want to reset your network settings. For Windows, you can go to Settings > Network & Internet > Status and click on 'Network reset'.
  8. Contact EA Support: If none of the above solutions work, consider reaching out to EA Support for further assistance. They may have additional troubleshooting steps or be aware of specific issues affecting players.
Disclaimer: This is an educational guide. We are not responsible for data loss. Always backup your system.

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